Authorization & Utilization Command Center PRO | Prior Auth Excel Work Queue

Keep authorization requirements, approved units and follow-up visible before utilization turns into preventable rework.

MetricForgeHQ Authorization & Utilization Command Center PRO is an editable Excel workbook for authorization, Patient Access, clinical operations and Revenue Cycle teams.

Inside the workbook

• Work Queue — account, DOS, payer/plan, CPT/service, authorization requirement and number, approved/used/remaining units, start/end dates, status, owner, priority, last touch and next action.
• Executive Dashboard — summary visibility into authorization work and exceptions.
• Root Cause Library — missing authorization, exceeded units, expiration, referral and site/provider mismatch scenarios with corrective and preventive actions.
• Quick Start — steps for loading authorization-required services, monitoring units/dates and prioritizing unresolved work.

How it works

Authorization status, units, dates and follow-up fields are maintained by your team. Dashboard counters summarize the workbook; they do not verify authorization, calculate payer-approved units, connect to payer portals or guarantee payment.

Build the workflow

Use Eligibility & COB Command Center PRO upstream for coverage/COB exceptions and Claims & Billing Edit Control PRO downstream for pre-bill claim exceptions. Explore all five in the RCM Command Center PRO Systems collection.

Designed for

Authorization teams, Patient Access, utilization operations, clinical operations, medical billing teams, physician practices and Revenue Cycle leadership.

Editable Excel workbook delivered digitally. No physical item is shipped. Organization License included.

Important

Confirm current payer requirements and organization-specific clinical, privacy and authorization procedures before acting. Use fictional, aggregate or properly de-identified information in demonstrations and support requests.

General authorization control or PT-specific system?

Choose this Authorization & Utilization Command Center PRO for a broad authorization work queue across payer/service workflows.

Choose PT Prior Authorization & Visit Utilization Command Center PRO when physical therapy visit utilization, expiration exposure, clinic workflow and PT team-capacity controls are required.

These are separate products; choose the operating model that matches your team.