PRODUCT SUPPORT · CUSTOM SYSTEM INQUIRIES
Use the form below for product and download support, licensing questions, privacy requests, or a non-sensitive inquiry about a custom tracker, dashboard or RCM operating system.
EXISTING ORDER OR PRODUCT
Contact support@metricforgehq.com or use the form below for download access, file-opening issues, licensing questions, billing concerns and privacy requests.
Include: order number, product name, software version, what happened, and a non-sensitive screenshot when useful.
NEW WORKFLOW OR OPERATING NEED
Use the form for a non-sensitive inquiry about a custom Excel tracker, dashboard, reconciliation control or revenue-cycle operating review.
Include: the decision or exception, intended users, available aggregate inputs, required outputs, review frequency, target timing and current software.
Do not enter or attach patient names, dates of birth, medical record or insurance numbers, protected health information, passwords, payment-card details, credentials or confidential live business files. This storefront form is not a secure clinical-data channel.
No inquiry promises a collection increase, payer outcome, reimbursement decision, compliance certification or live system integration.
Before sending a license question, review the Organization & Team Buying Guide. Include the product name, purchasing organization and intended deployment scope.